Contact Us
Have a question about your bill? Need information about your service or services? Reach our staff Monday through Friday, excluding holidays and weekends, between 9:00 am and 4:00 pm est.
Phone Numbers:
Main: 865-270-8070
Toll Free: 800-882-5099
Fax: 865-270-8073
Emergency Number is the same as the above Phone or Toll Free numbers.
Automated Payment by Phone (IVR): 1-888-401-3304
ServLine (Leak and Water Protection): 1-844-328-1041
Business Hours:
Monday - Friday: 9:00 am to 4:00 pm
Saturday - Sunday: Closed
Have a question about your bill? Need information about your service or services? Reach our staff Monday through Friday, excluding holidays and weekends, between 9:00 am and 4:00 pm est.
Phone Numbers:
Main: 865-270-8070
Toll Free: 800-882-5099
Fax: 865-270-8073
Emergency Number is the same as the above Phone or Toll Free numbers.
Automated Payment by Phone (IVR): 1-888-401-3304
ServLine (Leak and Water Protection): 1-844-328-1041
Business Hours:
Monday - Friday: 9:00 am to 4:00 pm
Saturday - Sunday: Closed
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Holiday Schedule - 2024
January 1 - Closed - All Day
March 29 - Closed - All Day
May 27 - Closed - All Day
July 4 - Closed - All Day
September 2 - Closed - All Day
November 28 & 29 - Closed - All Day
*December 24 & 25 - Closed - All Day -
January 1, 2025 - Closed - All Day
*Dates and Times could change
January 1 - Closed - All Day
March 29 - Closed - All Day
May 27 - Closed - All Day
July 4 - Closed - All Day
September 2 - Closed - All Day
November 28 & 29 - Closed - All Day
*December 24 & 25 - Closed - All Day -
January 1, 2025 - Closed - All Day
*Dates and Times could change
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