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If your water meter serial number starts with "24" then you most likely have a meter with cellular technology and you can view your usage online. There are some meters that start with "23" that have cellular technology as well. The cellular unit reports in every 6 hours with a reading. If the unit fails to report in 6 hours then the next time it reports it should backfill the data.
If your water meter serial number starts with "24" then you most likely have a meter with cellular technology and you can view your usage online. There are some meters that start with "23" that have cellular technology as well. The cellular unit reports in every 6 hours with a reading. If the unit fails to report in 6 hours then the next time it reports it should backfill the data.
How to Sign Up
- Visit eyeonwater.com/signup or download EyeOnWater® from the Apple App Store or Google Play.
- Enter your account number, found on your utility bill.
- Enter your billing ZIP code.
- Click next.
- Enter your email address.
- Create and confirm a password.
- Check your email and verify your address by clicking the confirmation link from Badger Meter Inc.
- Sign in and start viewing your usage.
EyeOnWater®
Watts Bar Utility District (WBUD) is changing water meters out with new cellular technology over the next few years. The process started this year (2023) around May. All new water taps and any water meter changes are going to this new technology. It is possible that about 5 to 10 percent of the meters will have to stay drive-by until cell coverage gets better in those areas.
Currently there are about 1,100 cellular units deployed over the service area and WBUD is getting good results with communication of devices. WBUD plans to change out approximately 3,000 meters over the next 12 to 18 months as the units become available due to supply chain issues. Once these units are changed out, WBUD plans to do the remaining 4,000 meters after the initial replacement of the 4,000 meters. The goal is to have all or most all water meters on cellular technology by 2027.
The cellular water meters will communicate every 6 hours, it is possible that it will miss reads as cell towers could be offline for any number of reasons.
Watts Bar Utility District (WBUD) is changing water meters out with new cellular technology over the next few years. The process started this year (2023) around May. All new water taps and any water meter changes are going to this new technology. It is possible that about 5 to 10 percent of the meters will have to stay drive-by until cell coverage gets better in those areas.
Currently there are about 1,100 cellular units deployed over the service area and WBUD is getting good results with communication of devices. WBUD plans to change out approximately 3,000 meters over the next 12 to 18 months as the units become available due to supply chain issues. Once these units are changed out, WBUD plans to do the remaining 4,000 meters after the initial replacement of the 4,000 meters. The goal is to have all or most all water meters on cellular technology by 2027.
The cellular water meters will communicate every 6 hours, it is possible that it will miss reads as cell towers could be offline for any number of reasons.